THE REPAIR SERVICE

Validating and replacing was quickly followed by The Repair Service.

To view The Repair Service video, click here. Otherwise, please follow the simple flow chart below to find out how we work!

A parcel is sent by one of your customers and arrives damaged.
The customer informs you, and you in turn inform TRS.
TRS contact your customer directly and arrange a convenient time for a TRS inspector to visit and view the claim. 20% of claims are withdrawn when we make contact.
The inspector visits and makes his report using the Intelligent Pen. Within 14 seconds, the information is on the CAIR system.
Using delegated authority, TRS settle or repudiate the claim fairly. In excess of 90% of claims are repudiated.

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	A parcel is sent by one of your customers and arrives damaged.

	The customer informs you, and you in turn inform TRS.

	TRS contact your customer directly and arrange a convenient time for a TRS inspector to visit and view the claim. 20% of claims are withdrawn when we make contact.

	The inspector visits and makes his report using the Intelligent Pen. Within 14 seconds, the information is on the CAIR system.

	Using delegated authority, TRS settle or repudiate the claim fairly. In excess of 90% of claims are repudiated.